Refund policy

Xotic Issues has a “Strict Refund Policy.” Please ensure all details concerning your order are correct. Refunds are based on our discretion. All Exchanges must email XoticIssues@gmail.com for confirmation.

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted we will ship out new item/items.

Please be aware of estimated delivery. We are not responsible for any lost or stolen products. Once shipping destination is selected, all responsibility relies with the customer on securing their package at the specified location. 

Damages and issues
We are not liable for damaged products, all items are inspected for quality assurance before packaging & drop-off. Please inspect your order upon reception and contact the carrier immediately if the item is damaged.

You can always contact us for any questions at xoticissues@gmail.com